Choose the level of voice automation you need today, and scale as your call volume, workflows, and team grow.
“EvaSpeaks helped us stay on top of prospect calls around the clock, so opportunities no longer disappeared when our team was unavailable.”
EvaSpeaks Customer
View all features and pricing side by side to quickly choose the plan that best fits your business needs.
| Features | Starter | Growth | Pro |
|---|---|---|---|
| Voice | 100 min + $0.49/min | 300 min + $0.42/min | 750 min + $0.36/min |
| Chat | 500 msgs + $0.02/msg | 1,500 msgs + $0.02/msg | 5,000 msgs + $0.02/msg |
| SMS | PAYG + $0.08/seg | 500 seg + $0.08/seg | 500 seg + $0.07/seg |
| 300 sends + $0.02/send | 1,000 sends + $0.02/send | 3,000 sends + $0.02/send | |
| Concurrent Calls | 1 | 2 | 4 |
| Agents | 2 | 4 | 8 |
| Phone Numbers | 1 | 2 | 4 |
| Knowledge Sources | 25 | 75 | 150 |
| Knowledge Size | 20 MB | 50 MB | 100 MB |
Looking for clear solutions? We help you get support anytime answering all your questions
Each plan includes a defined allowance of voice minutes, chat messages, email sends, and other communication capabilities, along with limits for concurrent calls, AI agents, phone numbers, and knowledge sources. Starter includes 100 voice minutes, Growth includes 300, and Pro includes 750 minutes per billing period. Each plan also provides different levels of chat, email, knowledge capacity, and concurrent call support.
You can continue using EvaSpeaks after reaching your included voice allowance. Additional voice usage is charged according to your plan's per-minute overage rate. Starter is charged at $0.49/min, Growth at $0.42/min, and Pro at $0.36/min. This means higher plans provide both more included minutes and a lower additional voice-minute rate.
The number of concurrent calls depends on your plan. Starter supports 1 concurrent call, Growth supports 2, and Pro supports 4 concurrent calls. If your business regularly receives multiple calls at the same time, the higher-tier plans provide greater simultaneous call capacity.
Your plan determines how many agents and phone numbers you can use. Starter includes 2 agents and 1 phone number, Growth includes 4 agents and 2 phone numbers, while Pro includes 8 agents and 4 phone numbers. This allows businesses to expand their voice setup as they add teams, use cases, or call-handling requirements.
The available knowledge capacity increases with each plan. Starter provides 25 knowledge sources and 20 MB of knowledge size, Growth provides 75 sources and 50 MB, and Pro provides 150 sources and 100 MB. This allows larger plans to support businesses with more extensive information, documentation, and knowledge requirements.
Not all SMS and outbound capabilities are included equally across the plans. Live SMS is available as a $29/month add-on, with 100 segments included, subject to A2P requirements. Outbound reminders and callbacks are available, while campaigns are included with the Pro plan. CRM Sync, meanwhile, is listed as included across Starter, Growth, and Pro.
It depends primarily on your call volume, workflow requirements, and the level of automation you need. Starter is designed as an entry point for businesses getting started with Eva. Growth provides greater usage capacity and dedicated support, while Pro is intended for businesses looking to build custom integrations and scale. If you're unsure, EvaSpeaks can help determine the appropriate setup based on your call volume, workflows, and business goals.
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